We want to make your buying experience the best it can be.
We are always working hard to improve you buying experience, so here are some of our promises to you.
- Your order will be shipped within 1-2 business days of your payment being authorized and verified.
- You will receive prompt and friendly replies to your customer service and order questions.
- Returns and exchanges will be processed promptly.
Free Priority Shipping on all US orders!
Estimated delivery time is from the date of shipment, not when the order is placed.
USA includes all States, APOs and POs
USPS Priority Shipping | 1-3 day delivery Mon-Sat
USPS Express Shipping | 1-2 day delivery Mon-Sat
USPS Priority International Shipping | ~6-10 days
Refused & Undeliverable Packages
Up to $50
$50 or more
Refused & Undeliverable packages are subject to a return shipping fee. US orders are subject to a return shipping fee of $7. Canadian orders are subject to the cost of return shipping, duties and any additional fees. These amounts will be subtracted from the refund.
The original shipping charge for an order is non-refundable.
Sales tax is charged for orders within the State of Nevada. The Nevada Sales Tax rate is between 6.85% to 8.1% dependent upon the county. If you are in Nevada, sales tax will be calculated for you based on your zip code at check out.
USA - $5 flat rate return shipping!
Easy return shipping is offered at a discounted $5 flat rate, regardless of what your are returning. Just follow these 4 easy return steps.
- Contact us to get your RA number and return label within 21 days of receiving your purchase.
- You will be sent an email with an RA number, an attached return label and a tracking number.
- Repackage your return in the original shipping box, attach the label and drop it off at a USPS location. If the box is unusable you can get a replacement at any Post Office free of charge.
- That's it! Your return will be processed once it is received and $5 will be deducted from your refund amount. If you opt to use your own shipping label the $5 fee will not be deducted.
Just follow these 4 easy return steps.
- Contact us to get your RA number within 21 days of receiving your purchase.
- You will be sent an email with an RA number.
- Repackage your return and ship it to the address provided. We recommend a shipping method that includes tracking & insurance.
- That's it! Your return will be processed once it is received and and a refund issued to your payment method.
For easy & quick exchange an item follow these steps.
- Place a new order with us for the item you would like to exchange for within 21 days of receivng your item.
- Follow our easy return instructions: US Returns Canada Returns
- If you are in the US and are using our $5 Easy Return Shipping, provide your new order number with your RA request and the Easy Return Shipping fee will be reduced to $3.
- It's that easy! Your exchange will ship right away and return will be processed once it is received.